A message, 10:42pm
A homeowner types into the chat window about water on the basement floor. You are mid-job and cannot look at your phone.
Burst pipe, sewer backup, or no hot water? Don't wait for it to spread. We pick up live, quote a flat price before we start, and most calls reach your door in 30 to 60 minutes. Licensed 306A plumbers. WSIB-insured. No overtime, no weekend surcharge, ever.
Elbow-deep under a sink and cannot grab the phone? The chat assistant answers in writing, gets the address and the problem, and holds a slot before you are back in the truck. No app, no hold music, nothing left unread.
Chat assistant answering on this demo right nowA homeowner types into the chat window about water on the basement floor. You are mid-job and cannot look at your phone.
Address and job type captured, the slot held on your schedule. You see it before you are back in the truck.
Job on the booksFrom a 2 a.m. burst pipe to a Saturday sewer backup, one licensed crew handles it, with the flat price agreed before any work begins.
Burst & frozen pipes, shut-off failures, active leaks. We stop the water fast and text you when we're on the way.
Live answer · fast dispatchMain-line clears with camera inspection so you see the real cause, not just a temporary snake-and-go.
Camera inspection includedFailed sump in a spring thaw? Repair, replace and battery-backup installs to keep the basement dry when the power drops.
Battery backupsNo hot water? Same-day repair or replacement on tank and tankless units, sized right for your home.
Same-day serviceOverflowing toilet, seized faucet, leaking shut-off: the small emergencies that can't wait until Monday.
Fast, clean fixesYou approve one flat price in writing before we lift a wrench. No hourly meter, no overtime, no weekend surcharge.
In writing · no surprisesA licensed 306A plumber is answering the line right now, flat price quoted before we start.
These are the calls we take most, the kind where minutes decide whether it's a mop-up or a rebuild.
We find the shut-off, stop the spray, and repair the joint the same visit, then check the surrounding lines so it doesn't happen again next week. Flat price quoted before we start.
A $200 visit now beats a $20,000 flooded basement later. We safely thaw, pressure-test the line, and insulate the vulnerable runs before the next cold snap hits.
Woke up at 1 a.m. to water pouring through the ceiling. A real plumber actually answered, no machine, and a truck was in my driveway in about 40 minutes. He showed me the flat price before touching anything. Lifesaver.
Sewer backed up into the basement on a Sunday. They ran a camera, showed me exactly what was wrong on the screen, and the weekend price was the same as any weekday. No overtime nonsense. Honest guys.
Pipe froze during the February deep freeze and I was sure the basement was done for. TrueLine talked me through the shut-off on the phone, arrived under an hour, thawed it safely and insulated the run. Texted me when they were on the way, too.
No call centre, no voicemail, no "someone will get back to you." We answer live, 24/7.